Advisory for mission-driven organizations navigating modernization

We help you to bring out the best of both worlds

Our Why

My parents could not be more different. Growing up between them, those differences often led to chaos and complexity. I learned early that paradox isn't always something to resolve. If you move through it to understand, rather than to flatten, you make room for something amazing.

Freeman & Floyd was born from that truth. As my mom likes to say, "Your dad and I are very different, and our children are the best of both of us."

That's the work. Navigating paradox to bring you the best of both — and making complex systems work for people in the process.

What We Do

We offer senior-level advisory on a flexible engagement model so your organization gets the expertise it needs without the cost of a full-time hire.

  • Align technology with purpose. Translating vendor noise into decisions that actually fit your organization’s problems and capacity.

  • Structure business for success. Develop systems and structures to bring strategies to life and meet your goals.

  • Design strategies and roadmaps. Helping you define - where you are now, where you need to go, and realistic paths to get there.

Cheriene Floyd

Founder and Principal

Cheriene Floyd brings over 20 years of experience helping organizations cut through complexity. Her career spans budget and performance analysis at Broward County, Medicaid recovery and education-technology consulting at Public Consulting Group, CIO advisory work at KPMG, including leading Affordable Care Act implementation for the states of Hawaiʻi and Connecticut, and performance and innovation leadership across Miami-Dade County and the City of Miami.

Across every chapter, the focus has stayed the same: building the governance, frameworks, and culture to transform large, complex systems to better serve people. She draws from that range to bring the same instinct and experience to clients.

Cheriene holds a Bachelor of Arts in Latin American Studies from the College of William & Mary, a Master of Public Administration from Old Dominion University, and a Master of Business Administration from Clark University, along with certifications in project management (PMP), Lean Six Sigma, and cybersecurity leadership. She serves on the boards of Global Ties Miami and the Center for Accountability and Performance (CAP) under the American Society for Public Administration.